Privacy Policy

Introduction

86 Cold Press ("we," "our," "us") is committed to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, storage, and sharing of your personal information, as well as your rights regarding your data. By using our services, you signify your consent to this Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or your data, please contact us at:

86 Cold Press
Phone: 316.844.7292
Email: adugan@86coldpress.com
Online Chat: Available through your account on our website or mobile app

1. Information We Collect

1.1 Personal Information
We collect your name, email address, delivery address, and phone number. This data is essential for processing orders, providing customer service, and ensuring accurate delivery of our products.

1.2 Payment Information
Payment information is encrypted and managed solely by you for updating or changing. We do not store your payment information directly; it is handled securely by our payment processors.

1.3 Usage Information
We collect information about your interaction with our website and services, such as IP addresses, browser type, and pages visited. This helps us improve our services and provide a better user experience.

1.4 Push Notifications
By downloading our mobile app, you consent to receiving push notifications about your orders and relevant updates. You can manage notification preferences within your device settings.

2. How We Use Your Information

2.1 Order Processing
Your personal information is crucial for processing and fulfilling your orders efficiently. This includes verifying your identity, processing payments, and delivering products to your specified address.

2.2 Marketing Communications
With your consent, we use your email address to send promotional materials and updates about our products and services. You can opt-out of receiving these communications at any time.

2.3 Customer Service
We use your contact details to address any queries, provide support, and communicate important information regarding your orders.

3. Legal Basis for Processing

We process your personal data based on:

Consent: When you provide your information voluntarily.
Contractual Necessity: To fulfill our contractual obligations to you.
Legal Obligations: To comply with legal requirements.
Legitimate Interests: To improve our services and ensure the security of our operations.

4. Data Sharing

4.1 Service Providers
We do not sell or rent your personal information to third parties. We may share your data with service providers who assist us in operating our services, such as delivery services, under strict confidentiality agreements.

4.2 Legal Compliance
We may disclose your personal information if required by law or to protect our legal rights.

5. Data Storage and Security

We store all data securely through our hosting service, Wix. Wix employs industry-standard security measures, including SSL encryption, secure servers, and other protective controls to safeguard your data from unauthorized access, alteration, or destruction.

6. Data Retention and Deletion

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You have the right to delete your account and data at any time. To initiate this, please contact us through live chat or email us at adugan@86coldpress.com.

7. Customer Rights

You have the right to:

Access: Request access to the personal data we hold about you.
Correction: Correct or update any inaccurate or incomplete data.
Deletion: Delete your account and data at any time.
Objection: Object to or restrict the processing of your data.
Withdraw Consent: Withdraw your consent at any time.

To exercise these rights, please contact us using the details provided above.

8. Cookies and Tracking Technologies

We do not use cookies or other tracking technologies on our website. However, Wix may use cookies as part of its hosting services. For more details, please refer to Wix’s cookie policy.

9. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. Our website and services are designed to be family-friendly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that any data transfers comply with applicable data protection laws and that your data is protected to the same standard as in your home country.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be communicated via email, and the updated policy will always be available on our website and mobile app.

12. Complaints

If you believe your privacy rights have been violated, you can file a complaint with the relevant supervisory authority in your jurisdiction.

13. Compliance with Laws

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

14. Governing Law & Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which 86 Cold Press operates.